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The UK Government has introduced
new rules on tobacco products. Packs
must be compliant by May 2017, but you
will start to see changes before then.


These terms apply to your use of the website at www.packchanges.co.uk. Please read them carefully and make sure that you understand them before you use this website. By accessing or using the website, you confirm that you have read, understood and agreed to these terms. If you do not agree to these terms, you must not use the website. We recommend that you review these terms regularly.

These terms should be read in conjunction with the Privacy Policy and Cookies Policy for this website which tells you how we collect and use personal data you provide and explains how cookies are used on this website.

1. Information about Gallaher

This website is owned and operated by, or on behalf of, Gallaher Limited (registered number 01501573), a company incorporated in England and Wales whose registered office is at Members Hill, Brooklands Road, Weybridge, Surrey KT13 0QU, England and whose VAT registration number is 689398450. Gallaher Limited is the registered trading company for JTI in the UK.

2. Use of the website

This website is for personal use only. You may download, save and print extracts from this website for your personal use only. You must not (unless we have given prior written consent to such use):

  • copy, adapt, republish, retransmit, redistribute or otherwise make the whole or any part of this website or its content available, on any media to any other party or on any website, social media platform, on-line service or bulletin board of your own;
  • remove any copyright, trademark or other intellectual property notices;
  • use the website content for any commercial purpose,

You may use this website for lawful purpose only and must not use the website in any way that breaches any applicable local, national or international law or regulation or which is in any way unlawful or fraudulent.

3. Content

The website is intended to provide general information only. We do not warrant that the information on this website is accurate, complete or up to date or that it does not infringe the rights of any third party. We reserve the right to alter, remove or update materials and information on the website at any time without notice.

4. Ownership of website

This website and its contents are owned by or licensed to us. If you acquire any rights in or to this website, you agree to assign those rights, on a worldwide basis, to us and to unconditionally and irrevocably waive all moral rights you may have acquired in the website.

5. Availability of the website

Access to the whole or part of this website, or any information or services featured on this website, may be withdrawn or suspended at any time, without notice. Access may be terminated or suspended either in relation to specific users or to all users.

To the extent permitted by law, we accept no liability if the website becomes either temporarily or permanently unavailable.

In addition we do not warrant that the functions or materials on or accessible from, this website shall be uninterrupted or free from errors.

6. Viruses

Gallaher Limited ("we") take reasonable care to ensure the website is free of computer viruses and other damaging content but cannot guarantee that your use of the website is error or virus free or that use of the will not cause damage to your computer. You should ensure that you have suitable equipment and security and virus protection before using this website.

You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any serer computer or data base connected to our website.

You must not introduce viruses, trojan horses, worms, logic bombs, spyware, adware or other harmful materials to this website which may adversely affect the operation of any computer or program or this website.

7. Linking

Gallaher shall have no liability in respect of websites which may be linked from this website.

The presence of links to third party websites is not intended to and does not constitute a recommendation by us or such sites nor of any advice or information posted on them.

You may not link to our website from another website without first obtaining our written consent. We have sole discretion to permit or reject any such requests.

8. Liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • If you are a business user, please note that in particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of third party news articles or websites linked on our site. Such content should not be interpreted as endorsement by us. We will not be liable for any loss or damage that may arise from your use of them.

9. Changes to these terms

We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site.

It is your responsibility to check the terms regularly in order to be aware of any changes which are made to them. By continuing to access the website after the terms have changed, you are agreeing that you have read, understood and agree to be bound by the updated terms.

We will not accept amendments by you to these terms.

10. General

If, at any time, we do not require you to comply with any part of these terms, this will not prevent us from doing so in the future.

If any part of these terms is disallowed or held to be ineffective by any court or other competent body, the rest of these terms shall not be affected.

These terms are governed by English law and any disputes arising out of or in connection with these terms shall be subject to the non exclusive jurisdiction of the English Courts (unless you live outside England or Wales in which case you can choose to take action against us in your local courts).

If you have any comments about this website, please contact us via consumer@jti.com or write to us at Consumer Services Department, P.O. Box 371, Weybridge, Surrey KT13 0ZW.